GENERAL SUITE AND CATERING INFORMATION
For optimal enjoyment of yoru sutie and to ensure the best quality, presentation and service, we ask that all orders (including specail requests) be received by 5pm three (3) business days prior to each event. Place orders online at Ezplanit.com at your convenience. A confirmation of your order will be emailed to you. Orders placed after this deadline are ordered from the Event Day Menu.
EVENT DAY ORDERS
Event Day Menu is intended to supplement your advance orders. Event day orders may be placed twenty four (24) hours prior to the event or they can be placed with your attendant upon your arrival in your suite. Please be aware that if orders are placed after your arrival at the stadium, the delivery time will be approximately 1 hour.
HOURS OF OPERATION
The suites are open for guest arrival (1 1/2) hours prior to the event and remain open (30) minutes after the end of the event.
Any cancellations made after the ordering deadline will not be accepted.
We strive to deliver your order to your suite with premium freshness and with highest quality. Some items may be delivered after you or your guests arrive to ensure freshness. If you have a specific delivery time, we are happy to accommodate your request. Please call Centerplate at 913.328.5644 to make delivery arrangements. Due to food safety precautions, we remove unconsumed food after three hours of exposure.
In addition to this Suite Menu, the Executive Chef and his team will be pleased to create a special menu for you. Any special needs you or your guest may have including food allergies can be accommodated when ordered firve (5) business days prior to your event.
Centerplate has eliminated the use of trans-fat in all food service offerings.
Payment for your suite food and beverage may be made using MasterCard, Visa, American Express, Discover Card or Cash. When placing your order, please provide us with the name of the person(s) who have authority to place additional Event Day orders and who have the signing authority. An 18% service charge as well as applicable taxes will be added to your final bill.
If you wish to reward a server for exemplary service, you may do so at your discretion. A gratuity may be given to a server in cash or added to the final bill on the line provided.
SUITE HOLDER RESPONSIBILITIES
The suite holder is requested to identify the responsible administrator for the suite. The administrator will serve as the primary contact for all food and beverage issues. All communication regarding food and beverage orders will occur between the administrator and Centerplate Food and Beverage representative.
BE A TEAM PLAYER DRINK RESPONSIBLY
To maintain compliance with rules and regulations set forth by the State of Kansas, we ask that you adhere to the following:
* It is the responsibility of the Suite holder or their representative to monitor and control alcoholic consumption within the suite.
* Minors (those under the age of 21), by law, are not permitted to consume alcoholic beverages.
* It is unlawful to serve alcoholic beverages to anyone that appears to be intoxicated.
* No Passing alcoholic beverages from one suite to another or to general seating.
* Suite Attendants and Bartenders are available to you as a requested service to monitor and serve alcohol within your suite.
Centerplate staffs the CommunityAmerica Ballpark Suite Level with suite attendants supervised by suite area supervisors. It is their responsibility to ensure that your suite food & beverage pre-orders are delivered & to assist you on event day.
Private Suite Attendants & Bartenders are available to assist with the greeting of your guests, bartending & personalized attention to the needs of you & your guests. Please notify Centerplate of your request (5) business days prior to the event. A fee of $75 will be applied for each attendant or bartender requested.
SPECIAL EVENT CATERING
This optional area may be used to promote a variety of Clubs and party suites throughout your facility. Our Centerplate Catering staff will work with you to provide all of your food and beverage needs, as well as audio visual, décor, props, flowers and party themes. From fun stadium fare right from the concessions stands, continental breakfast service and buffet lunches to elegant dinner service, we provide solutions to your event needs.