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Welcome to Colorado Convention Center/DPAC
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As the Colorado Convention Center’s exclusive caterer, Centerplate is renowned for its impeccable, world-class service, truly delectable cuisine and superb selection of menus that can be customized to any Event or special occasion. Whether it’s a casual brunch, an elegant sit-down dinner or a reception featuring vibrant international cuisine, Centerplate’s expert culinarians will use only the finest and freshest ingredients to create a truly extraordinary dining experience for you and your guests. From first course to last, Centerplate is committed to providing Craveable Experiences with Raveable Results.
In keeping with attention to every detail, we offer the following information to facilitate your planning. Count on your dedicated Catering Sales Professional to assist you in your pre-planning activities and c
PLEASE TAKE THE TIME TO FAMILIARIZE YOURSELF WITH OUR POLICIES.
EXCLUSIVITY
Centerplate is the exclusive caterer for the Colorado Convention Center and the preferred caterer for the Denver Performing Arts Complex Centerplate holds the liquor license to the Colorado Convention Center and Denver Performing Arts Complex. All alcoholic beverages must be purchased through Centerplate and served by Centerplate staff. Please note that no food or beverages (including alcoholic beverages) of any kind may be brought into or out of the Colorado Convention Center.
FOOD AND BEVERAGE PRICING
A good faith estimate of Food and Beverage prices will be provided six (6) months in advance of the Event’s start date and will be confirmed at the signing of the contract. Due to fluctuating market prices, however, we reserve the right to make product substitutions based on specific commodity price increases.
Pricing for banquet meals are based on round tables of 10. Any change in the standard guest seating may result in additional labor charges. Centerplate will donate leftover food, as applicable, to WeDontWaste.org
ADMINISTRATIVE CHARGES AND TAX
A 22% "House" or "Administrative" charge will apply to all food, beverage and labor charges. Current state and local sales taxes apply to all food, beverage, labor charges, equipment rentals and service charges, and are subject to applicable tax laws and regulations.
The "House" or "Administrative" Charge of 21% is added to the Customer bill for catered events/functions (or comparable services) which is used to defray the cost of set up, break down, service and other house expenses as well as the employees/personnel directly providing the services, and is a charge/gratuity paid directly to Centerplate employees/personnel to offset wages and other labor costs. No portion of this Charge is directly distributed to the employees providing the service as an actual tip. Customers are free, but not obligated, to add or give a tip directly to your servers.
PAYMENT POLICY
A 90% deposit and signed Food and Beverage contract is due 30 days prior to your Event, or upon receipt of the preliminary invoice. Centerplate requires full payment (100%) of the total estimated charges in advance of the first scheduled service. A company check, American Express, MasterCard and Visa are all acceptable forms of payment. If paying by check, a credit card must be provided to make any changes on site The balance and any additional charges incurred during the Event, (the adjusted remaining balance) is required within 15 days following receipt of the Final Invoice. Centerplate will begin to accrue 1.5% interest from the date of the invoice if not paid within 15 days. Additionally, any costs of collection and enforcement of the contracted services will be the responsibility of the Customer. The remaining balance will be due five (5) business days prior to the start of your event.
GENERAL INFORMATION
GUARANTEES
The Customer shall notify Centerplate, not less than five (5) business days (excluding holidays and weekends) prior to the Event, the minimum number of persons the Customer guarantees will attend the Event (the “Guaranteed Attendance”).There may be applicable charges for events with minimal attendance.
• If Customer fails to notify Centerplate of the Guaranteed Attendance within the time required,
(a) Centerplate shall prepare for and provide services to persons attending the Event on the basis of the estimated attendance specified in the BEO’s, and (b) such estimated attendance shall be deemed to be the Guaranteed Attendance.
• Centerplate will be prepared to serve five percent (5%) above the Guaranteed Attendance, up to a maximum of 30 meals (the Overage). If this Overage is used, the Customer will pay for each additional person at the same price per person/per item, plus applicable service charges and sales tax.
• Should additional persons attend the event in excess of the total of the Guaranteed Attendance plus the Overage, Centerplate will make every attempt to accommodate such additional persons subject to product and staff availability. Customer will pay for such additional persons and/or a la carte items at the same price per person or per item plus the service charge and local taxes.
• Should the guaranteed attendance increase or decrease by 33% or more from the original contracted number of guests, an additional charge of 25% per guaranteed guest may apply.
• The Guaranteed Attendance shall not exceed the maximum capacity of the areas within the Facility in which the Event will be held.
LABOR FEES
Unless indicated otherwise, charges for the staffing of your function are included in our menu prices, providing the guaranteed minimum sales requirements are met. For plated lunches and dinners, the provision of this labor at no added cost is based on a 1 to 30 staff to patron ratio and 10 persons per table. When you request additional staffing—over and above what are normally provided—the following hourly rates will apply.
Please note that a four (4) hour minimum per staff member applies.
• Chef - $25 per hour
• Carver - $25 per hour
• Bartender - $25 per hour
• Server - $25 per hour
BAGGAGE AND COAT CHECK SERVICES
Centerplate Catering gladly assists you in providing a service to watch the coats and bags of your guests. This service provides attendant(s) to monitor such articles through a claim check system. Under this system, Centerplate Catering releases the secured property to any person presenting the required claim check. This service may be offered on a cash basis or as a service hosted by the arranging party.
CASH SERVICE
($3 per item checked) A cash coat/baggage check service can be arranged without labor fees for sales exceeding $100 for the initial minimum four (4) hour period, per attendant. Otherwise, a fee of $100 will apply per attendant for this period. Labor fees for service requested beyond the initial four (4) period will be charged only if the average hourly sales fail to exceed $25 per attendant per hour. In such cases the charge will be $25 per attendant per hour for a minimum of 4 hours. ORMATION
HOSTED SERVICE
Hosted Coat Check Service is provided for a fee of $25 per hour per attendant for a minimum of four (4) hours. No fee will be charged to your guests.The service provided by Centerplate Catering watches over the articles of your guests and assures they are delivered to only persons with a matching claim check. Should you desire a more secure service, Centerplate Catering will gladly assist you in arranging such a service with a certified security company. For insurance purposes, Centerplate does not accept laptop computers and/or bags at any coat/ baggage checks. Centerplate also requires a minimum of two (2) attendants at all times.
MINIMUM RETAIL SALES REQUIREMENTS
CATERING SERVICES
Customary labor for catered functions is provided free of labor charges if sales for a specific function/ service exceed $300 per four (4) hour period. Otherwise, a fee of $100 will be applied for the period or event of which the minimum is not met. Additional labor for functions/service exceeding four (4) hours or as requested over and above what is normally provided will be charged at standard hourly labor rates per staff person employed for the activity.
BEVERAGE (BAR) SERVICES
A bartender is provided free of charge for each individual bar that posts sales of $400 or more per four (4) hour period. A $100 fee will be applied to each bar failing to meet the $400 minimum sales figure for the 4-hour period.
EXHIBITOR BOOTH CATERING
Customary labor for catered functions is provided free of labor charges if sales for a specific function/ service exceed $300 per four (4) hour period. Otherwise, a fee of $100 will be applied for the period or event of which the minimum is not met. Should a “Drop Off ” only service be requested, the fee will be $25 per delivery.
MINIMUM RETAIL SALES REQUIREMENTS
CONCESSION SERVICE
Centerplate reserves the right to determine which Carts/Outlets are open for business and hours of operation pending the flow of business. For additional Concession Carts/Fixed Outlets please see information on minimums below.
PORTABLE CENTERPLATE OUTLET
Requested beverage and snack carts are provided free of labor charges if sales exceed $1000 per outlet, per four (4) hour period. Otherwise, a fee of $400 will be applied for each period the minimum is not met.
PORTABLE SPECIALTY OUTLET
Requested specialty carts, such as specialty coffees and candied nuts, are provided free of labor charges if sales exceed $600 per cart, per four (4) hour period. Otherwise, a fee of $250 will be applied for each period the minimum is not met.
FIXED RETAIL OUTLETS
Labor for fixed retail outlet is provided free if sales exceed $1500 per stand, per four (4) hour period.
Otherwise, a fee of $625 will be applied for each period the minimum is not met.
FOOD COURT
Portable restaurants are provided free of labor charges if sales exceed $2000 per portable outlet, per four (4) hour period. Otherwise, a fee of $750 will be applied for each period the minimum is not met.
GO GOURMET
Go Gourmet is provided free of labor charges if sales exceed $2500 per four (4) hour period. Otherwise, a fee of $975 will be applied for each period the minimum is not met.
BLUE BEAR CAFÉ
Blue Bear Cafe is provided free of labor charges is sales exceed $1000 per four (4) hour period.
Otherwise, a fee of $400 will apply for each period the minimum is not met.
CHINA SERVICE
In all carpeted Meeting Rooms and Ballrooms, china service will automatically be used for all meal services, unless our high-grade and/or compostable disposable ware is requested. All food and beverage events located in the Exhibit Halls and Wells Fargo Theatre with the exception of plated meals, are accompanied by high-grade and/or compostable disposable ware. If china is preferred, the following fees will apply:
• Breakfast, Lunch, Receptions and Dinners: $2.00++ per person, per meal period.
• Refreshment or Coffee Breaks: $2.00++ per person, per break.
LINEN SERVICE
Centerplate provides its in house linen for all meal functions with our compliments. Additional linen fees will apply for specialty linens or linens required for meeting functions. Your Catering Sales Professional will be happy to offer suggestions for your consideration and quote corresponding linen fees.
HOLIDAY SERVICE
There will be an automatic additional labor fee for food and beverage service or preparatory days on the following Federal holidays: New Year’s Eve and Day, Martin Luther King, Jr Day, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day and Christmas Day.
DELAYED OR EXTENDED SERVICE
On the day of your Event, if the agreed upon beginning or ending service time of your meal changes by 30 minutes or more, an additional labor charge may apply. Should your Event require extended pre or post service or stand by time, often necessitated by high-security functions, an additional labor charge may apply.
 
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